Privacy policy
JKJ WILLIAMS — PRIVACY POLICY
Last updated: 26 August 2026
JKJ Williams operates this online store and website, including the information, content, features, products and services made available through it (the “Services”).
Our store is powered by Shopify, which provides the ecommerce platform that enables us to offer our products and Services to you.
This Privacy Policy explains how JKJ Williams collects, uses, stores and shares your personal information when you visit our website, make a purchase, contact us, create an account or otherwise interact with our Services.
Please read this Privacy Policy carefully.
1. PERSONAL INFORMATION WE COLLECT
Depending on how you interact with our website and Services, we may collect or process information including:
• Contact information, such as your name, email address, telephone number, billing address and delivery address.
• Order and transaction information, including products you view, purchase, return or cancel, your order history and transaction details.
• Payment information necessary to process your purchase. Payments are processed through Shopify and applicable payment providers, and JKJ Williams does not necessarily receive or store your complete payment-card details.
• Account information, if you create a customer account, including account preferences and settings.
• Communications you send to us, including customer-service enquiries, return requests and other correspondence.
• Device and technical information, including your IP address, browser, device type, network information and other technical identifiers.
• Website usage information, including how you access, navigate and interact with our website.
2. HOW WE COLLECT INFORMATION
We may obtain personal information:
• Directly from you when you place an order, create an account, contact us or otherwise provide information to us.
• Automatically when you visit or use our website, including through cookies and similar technologies.
• From Shopify and other service providers that help us operate our store.
• From analytics, advertising and other business partners where permitted by applicable law and your privacy choices.
3. HOW WE USE YOUR INFORMATION
We may use your personal information to:
• Process and fulfil orders.
• Process payments.
• Arrange delivery and shipping.
• Process returns, cancellations and refunds.
• Provide customer service and respond to enquiries.
• Maintain and administer customer accounts.
• Operate, maintain and improve our website and Services.
• Understand how customers use our website.
• Protect our store and customers against fraud, abuse and other security threats.
• Comply with our legal, tax, accounting and regulatory obligations.
• Establish, exercise or defend legal claims.
• Send marketing communications where permitted by law and in accordance with your communication preferences.
• Measure and improve the effectiveness of our marketing and advertising where permitted by applicable law.
4. COOKIES, ANALYTICS AND ADVERTISING
Our website may use cookies and similar technologies to operate the store, remember preferences, understand how visitors use the website and measure the performance of our Services.
We may use services provided by Shopify, Google and other appropriate service providers for analytics, advertising, conversion measurement and related purposes.
Where required by applicable law, non-essential cookies and similar technologies will be used subject to your consent and the choices available through our cookie or privacy controls.
You may be able to change or withdraw your choices through the privacy or cookie controls available on our website.
5. HOW WE SHARE PERSONAL INFORMATION
We may share personal information where reasonably necessary to operate our business, including with:
• Shopify, which hosts and operates our ecommerce platform.
• Payment processors.
• Delivery and logistics providers.
• IT, hosting, security and cloud-service providers.
• Analytics and marketing providers, including Google where applicable.
• Professional advisers and service providers where reasonably necessary.
• Government authorities, regulators, law-enforcement bodies or other parties where disclosure is required or permitted by law.
We may also disclose information in connection with a sale, restructuring or transfer of all or part of our business.
We do not disclose personal information simply for unrelated third parties to use for their own purposes without an appropriate lawful basis.
6. SHOPIFY
Our store is powered by Shopify.
Shopify processes certain personal information when you access and use our store in order to provide its ecommerce services.
Information submitted through our store may therefore be processed by Shopify and its service providers, including in countries outside the United Kingdom.
For more information about how Shopify processes personal information, please refer to Shopify's own consumer privacy information.
7. THIRD-PARTY WEBSITES
Our Services may contain links to websites or services operated by third parties.
JKJ Williams is not responsible for the privacy, security or content of third-party websites. If you follow a link to another website, you should review that organisation's privacy policy before providing personal information.
8. CHILDREN
Our Services are not intended specifically for children and we do not knowingly seek to collect personal information from children.
If you believe a child has provided personal information to us inappropriately, please contact us so that we can consider the appropriate action.
9. SECURITY
We take reasonable measures to protect personal information.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
You should therefore avoid sending particularly sensitive or confidential information through unsecured communication channels.
10. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to meet applicable legal, tax, accounting, regulatory and contractual requirements.
The appropriate retention period will depend on the type of information and the reason it is being processed.
11. YOUR UK DATA-PROTECTION RIGHTS
Depending on the circumstances and applicable law, you may have rights relating to your personal information, including:
• The right to request access to personal information we hold about you.
• The right to request correction of inaccurate or incomplete information.
• The right to request deletion of your personal information in certain circumstances.
• The right to request restriction of processing in certain circumstances.
• The right to object to certain processing.
• The right to data portability in applicable circumstances.
• The right to withdraw consent where processing is based on consent.
• The right to object to direct marketing.
These rights are not absolute and may be subject to exemptions under applicable law.
To exercise an applicable right, contact us using the details at the end of this policy.
We may need to verify your identity before fulfilling a request.
12. MARKETING COMMUNICATIONS
Where you have subscribed to marketing communications, you can unsubscribe at any time using the unsubscribe option included in our marketing emails or by contacting us.
Unsubscribing from marketing will not prevent us from sending essential transactional communications relating to your orders, account, returns or other purchases.
13. INTERNATIONAL DATA TRANSFERS
Some of the service providers used to operate our store, including Shopify and potentially Google, may process information outside the United Kingdom.
Where personal information is transferred internationally, appropriate safeguards will be used where required under applicable data-protection law.
These may include UK-approved contractual safeguards or transfers to countries recognised as providing an adequate level of protection.
14. COMPLAINTS
If you have concerns about how we process your personal information, please contact us first so that we can try to resolve the matter.
If you are not satisfied, you may also have the right to complain to the UK Information Commissioner’s Office (ICO), the UK's independent data-protection regulator.
15. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically to reflect changes to our business, Services, technology or legal and regulatory requirements.
When we make changes, we will update the “Last updated” date displayed at the beginning of this policy.
16. CONTACT US
If you have questions about this Privacy Policy, our privacy practices or would like to exercise an applicable data-protection right, please contact:
JKJ Williams
Email:
williamzjack90@gmail.com
Address:
Parc Newydd
Mountain Ash
Abercynon
CF45 4NJ
United Kingdom
For the purposes of applicable UK data-protection law, JKJ Williams is the data controller of personal information processed for our own purposes.